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FAQS
Tax: 7.25% tax is charged for orders within CA.

Orders and Shipping Time:
We make every effort to ship your order as quickly as possible. Please allow 2-3 business days to process your order. We ship via standard Postal Mail (USPS). This usually takes 5-7 days from the day we process your order. This is for in-stock items. If we do not have an item in stock we will contact you by email about its availability. During the holidays, please call us if you'd like faster delivery by UPS.

Ring orders:
Rings are custom made, due to the various sizes needed to keep in inventory. If the ring is in stock, we will ship it right away. We will notify you if this item is backordered. Custom sizes generally take 3-7 weeks. We will do our best to get this item to you in the quickest possible timeframe.


  Rush Delivery We ship 2-Day and overnight on request. Additional charges will apply. If you'd like to have your item(s) shipped by UPS or FED EX, please call or email us.

Returns: We accept returns within 10 days of receipt in the original packaging for exchange or merchandise credit only, no cash refunds.

International Orders: At this time we cannot accept international orders on our website. If you'd like to place an order from outside the US, please call or email us,
we'd love to help you.

phone: (530) 295-9299
email: tiana@silvertrailer.com